FAQ
-
Food and meals -
Dishes / Dish substitutions -
Delivery and payment -
Discounts and promotions -
Service
Our menus don’t appear out of thin air — we base them on recommendations from leading international health organizations. No fads, only reliable, evidence-based nutrition. Our priority is your health and comfort. That’s why every menu is balanced with: plenty of vegetables and fruits, high-quality grains, dairy products where appropriate, complete sources of protein — both animal and plant-based. We don’t add sugar and keep salt to a minimum. As a result, the meals help you feel lighter, more energetic, and gradually transition to healthier habits — without extremes or restrictive “buckwheat diets.”
Yes! Our meals are complete and balanced, making them suitable for healthy weight loss. The key is maintaining a slight calorie deficit.
We offer three meal programs: Slim, Balance, and Muscle. The main difference between them is the daily calorie intake.
Yes, we provide alternatives for different dietary preferences. Just let us know when placing your order, and we’ll help select the right plan for you.
Please inform us about any allergies in advance — we will exclude those ingredients and offer safe meal options.
Depending on the plan, you’ll receive 3 to 5 meals per day.
Yes. The Muscle program is designed with a higher protein intake to support active lifestyles and training.
Just reach out to us and we’ll find a solution, whether it’s replacing meals or adjusting your plan.
Our meals are low in added sugar and naturally low in salt, which may be suitable, but we always recommend consulting your doctor for specific medical conditions.
Yes, we can help you choose the plan that best fits your goals. If you have specific calorie preferences, let us know.
Yes, every meal comes with detailed nutritional information, including calories, proteins, fats, and carbohydrates.
We can adjust some components if informed in advance. Let us know your preferences, and we’ll do our best to accommodate them.
Yes, meals can be ordered for multiple people. Contact us to set up a combined plan.
All meals are freshly prepared daily - never frozen!
We prioritize high-quality produce and seasonal ingredients. Some items may be organic depending on availability.
We don’t fry our dishes. Everything is cooked using gentle methods: baking, stewing, boiling, or other proper techniques.
From 72 to 96 hours, depending on the dish and correct storage temperature.
You can request a dish replacement one day before delivery. The earlier you do it, the more options you’ll have. Replacements are available only after the subscription is paid.
Yes, absolutely! It’s completely safe.
Meals should be stored in the refrigerator at +2…+6°C. The containers include the production date and expiration details.
We currently deliver only on business days. You can choose a time slot that works best for you from the available delivery windows.
Yes! Just choose your preferred start date when placing your order.
Check the map on our website or enter your address in the order form. (Tallinn, Peetri, Viimsi, Muuga, Harku)
Yes! Just call or message us to freeze your plan or shift delivery days. Changes or cancellations must be made no later than 12:00 two days before delivery.
Example: To cancel Thursday’s delivery, contact us before 12:00 on Tuesday.
Cash is accepted. Please specify the amount you’ll pay from so the courier can prepare change. Card availability may vary depending on the courier.
Yes, delivery time can be adjusted. Just message us ahead of time, and we’ll find a suitable option.
The courier waits for about 5-10 minutes. If you’re unable to receive the delivery, we’ll contact you to find a solution.
Yes, you can! Just enter their delivery address and contact details when placing the order.
We recommend ordering at least one day before your desired start date to ensure the best selection of dishes.
Your plan can be renewed manually through your account or by contacting us. We’ll remind you before the subscription ends.
Yes, we offer a trial day! It's a great way to experience our service before subscribing.
We offer discounts for long-term meal plans: the longer the plan you choose, the bigger the discount. We also provide a small bonus discount when you leave a review.
Email us at [email protected] or call +372 5660 4744. You can also message us on social media.